Instacart shoppers say their accounts were wrongly deactivated | The Verge

instacart_shopper_produce.0 Instacart shoppers say their accounts were wrongly deactivated | The Verge
Image: Instacart

Some Instacart shoppers claim that the company has wrongfully terminated their accounts in response to fraudulent activity, locking them out of future earnings until they get reactivated, CNN Business reports.

The shoppers CNN Business spoke to were identified as having “linked accounts,” which, in Instacart’s terminology, means an account believed to have indicators of fraud, though not necessarily with compromised data connected to a shopper.

The company offers a process for appealing deactivations, but at least one of the shoppers CNN Business spoke to, Rachael Freedman, still hasn’t had her account reactivated because her appeal was denied.

Instacart didn’t immediately reply to a…

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