Steam Deck pre-order reservations went live earlier this morning, prompting an online stampede to try and get one. Fans were promptly met with error messages, long waits, and outright crashes as Valve’s store buckled under the weight of the onslaught attempted pre-orders.
As soon as the Steam pre-order reservations commenced at 10am, the Steam Store slowed to a crawl, forcing users to refresh multiple times in hopes of getting their order into a cart. Successful attempts have been meant with a nerve-wracking wait as the “Purchase” button has sat on “Working.”
More than a few users have reported receiving this message, “It looks like you’ve been attempting a lot of purchases in the last few hours. Please wait a while before trying again.”
For others, Steam simply isn’t working. One of IGN’s contributors not even being able to load the desktop app.
Those who have managed to get a reservation into their cart only to be met with an error message should take heart — Steam will save the order in the cart and invite you to try again. That was how I was ultimately able to get my pre-order reservation through. And despite the hiccups, it still seems to be going smoother than PS5 pre-orders, which sold out within minutes of going live.
you gotta be kidding me, I just want a Steam Deck 😭 pic.twitter.com/Q2BepwDHc3
— Parris (@vicious696) July 16, 2021
The wave of reservations followed yesterday’s big Steam Deck reveal. As various social media outlets showed, anticipation is already heavy for Valve’s portable PC — an open device that manages to pair power with affordability. IGN got an exclusive first look at the Steam Deck, and suffice it to say, we were impressed.
In order to get access to early Steam Deck reservations, you must have a Steam account with a purchase from before June 2021. This is ostensibly to prevent scalper bots from buying up units and selling them at a heavy markup. Those who do manage to successfully get a Steam pre-order reservation will be invited to purchase the handheld at a later date.
The Steam Deck does not yet have a release date. You can learn lots more about Valve’s new handheld device right here.